Privacy Policy

Privacy Policy Platforms

This privacy policy is applicable to all of www.theamanistore.com facing platforms including, www.theamanistore.com and Amani mobile applications (“Platforms”). Any reference to “site” or “website” may also refer to platforms interchangeably.

Privacy Policy Changes

This Privacy Policy may be subject to change from time to time. The current version of this Privacy Policy is posted online by www.theamanistore.com

You should check our Privacy Policy regularly. Your continued use of the Amani website, application and services constitutes your agreement to this Privacy Policy, as amended from time to time.

Your rights

You have rights about your personal data:

  1. You have the right to be informed of any personal data which we may hold or process about you
    2. You have the right to request access to the personal data which we may hold or process about you
    3. You have the right to require us to correct any inaccuracies in your data free of charge
    4. You have the right to ask us to stop using your personal data for direct marketing purposes
    5. You have the right to ask us to erase your personal data or restrict the processing of your personal data
    6. You have the right to request us to transfer any personal data which we may hold to you or any other service provider of your choice.
    7. You have the right to lodge a complaint with the supervisory authority.

If you have any concern about your data, you can contact us at customercare@theamanistore.com. We promise to revert within 4-6 hours.

Consent

I hereby confirm that I have read and understood this Privacy Policy. By submitting data to www.theamanistore.com or its agent(s) or by my using our services, I voluntarily and expressly consent to www.theamanistore.com collection, use, sharing, processing and retention of my data in the manner set out in this Privacy Policy.

Security

We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.

Log Information

Every time you visit any of www.theamanistore.com’s Platforms, information is sent from your browser to our server log files, where it will be saved. The information transferred includes: time and date or visit to our site, which pages were viewed, IP address, URL of site that referred you to www.theamanistore.com, how much information has been stored and which browser you have been using.

Once we have all this information, all IP addresses are deleted or anonymised. Anonymisation means that your IP address is changed in such a way that they either cannot be linked with the original user or can only be linked through extensive research.

The anonymous information stored in this log file is then used to improve the shopping experience on the www.theamanistore.com Platforms by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is needed most. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our site running as quickly as possible.

Customer Declaration of Consent

By and in relation to my continuous use of www.theamanistore.com site, I hereby give my permission for www.theamanistore.com to analyse and use protocol data to develop and optimise their online shop

Data that we collect from you

We may collect various information if you seek to place an order for a product to us on any of our Platforms.

We collect, process your data for processing your purchase on our Platforms and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We also collect your device information including device IDs and any other personally identifiable information used to access www.theamanistore.com to enhance your user experience by making improvements to our Platforms to customize it to your preferences. This information is also used for fraud detection and prevention.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our Platforms and which you request. Further, we will use the information you provide to administer your account with us; handle returns and size change requests; verify and carry out financial transactions in relation to payments you make online, refunds and fraud detection and prevention; audit the downloading of data from our platforms; improve the layout and/or content of the pages of our platforms and customise them for users; identify visitors on our apps and website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

We may pass your name, phone number and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

Your phone number and email address may be used for notifications regarding order status and announcements of the latest deals and campaigns.

We may use the information we collect to conduct customer service related analyses, train our Customer Service agents and to provide you with the right customer support so that you receive the best customer experience from www.theamanistore.com

Payments that you make through our platforms will be processed by our agent. You must only submit to us or our Agent or the Site information, which is accurate and not misleading and you must keep it up to date and inform us of changes.

Third Parties and Links

We may share collected personally identifying information (including email addresses) with other companies in our group and for commercial purposes – such as advertising. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data, and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it.

Your information may also be shared with companies approved by you e.g. your social media sites. Our platforms may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

We also target our ads and other marketing content to you while you are on our Platforms based on the information we have on you, your browsing history on www.theamanistore.com and your previous transactions with www.theamanistore.com

Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

Customer Declaration of Consent

I voluntarily and expressly consent to www.theamanistore.com’s collection, use, sharing, processing and retention of my data in the manner set out hereinabove.